Loading... Please wait...

Shipping & Returns

Shipping & Returns

Returns Policy

All book returns must be pre-authorized by the SIAM Book Specialist; fax requests to 215-386-7999 or email to siambooks@siam.org  All books must be in sellable condition and must be returned within 90 days of invoice date. SIAM does not charge a re-stocking fee.


Shipping

Delivery time is 10-15 business days for domestic orders and 3 to 6 weeks for foreign orders, under normal circumstances. All orders to locations outside of the United States are shipped air mail to the country of destination where the order will be handled by the local postal system.

If you reside in Europe, you may want to order from Cambridge University Press. The shipping fees are lower and you will receive your order more quickly.

 

Shipping Details

Delivery to US
Standard Delivery: Usually ships within 3 business days from the date your order is received. Delivery may take an additional 3 to 6 business days.

2/3 Day Delivery: Usually ships within 1 business day from the day your order is received. Delivery will take additional 2 or 3 business days. This option is not available for orders shipped to Canada.

Next Day Delivery: Usually ships within 1 business day from the date your order is received. Delivery will take 1 additional business day. Orders shipped to Canada will take up to 2 business days.

Delivery to Canada
Standard Delivery: Usually ships within 3 business days from the date your order is received. Delivery may take an additional 7 to 10 business days.

Express Delivery: Usually ships within 1 business day from the date your order is received. Delivery will take an additional 2 to 3 business days.

Delivery Outside the US and Canada
Standard Delivery: Usually ships within 3 business days from the date your order is received. Delivery may take an additional 3 to 6 weeks. Your order is sent via air mail to your country and then it is handled by your local Post Office.

Express Delivery: Usually ships within 1 business day from the date your order is received. Delivery will take an additional 3 to 6 business days.

All Shipments to Canada and Outside the US
SIAM is not responsible for duties, taxes or delays due to Customs inspections. Please contact your local Customs office for further information.

Books Shipped by the Customer's Shipping Company

When a customer requests that a book shipment be charged to the customer’s shipping account, (the customer is paying for the shipping costs), the customer takes full responsibility for the books when they leave SIAM’s premises (FOB shipping point). The customer takes possession of the package(s) once it is picked up by the carrier. Any books damaged or lost in transit are the customer’s responsibility; the customer will need to place a claim with the shipper for reimbursement of loss. SIAM will provide a copy of the book invoice for claim purposes. The invoice for the damaged or lost books will remain due and payable to SIAM (since the payment of the claim by the shipper will be retained by the customer). While SIAM cannot replace the books free of charge, we will provide upon request, a replacement order of the books along with the invoice for shipment.

 

USA

Total of Order

 

Standard

2nd/3rd
Day Air

Next Day

up to $49.99

 

$5.99

$8.99

$10.98

$50.00 - $99.99

 

$6.99

$10.99

$13.98

$100.00 - $149.99

 

$7.99

$12.99

16.98

$150.00 - $199.99

 

$8.99

$14.99

$19.98

$200.00 - $249.99

 

$9.99

$16.99

$22.98

$250.00 - $299.99

 

$10.99

$18.99

$25.98

$300.00 - $399.99

 

$13.99

$31.99

$30.98

$400.00 and over

 

$17.99

$37.99

36.98

 

Canada & Mexico

Total of Order

 

Standard

Express
2-3 Days

up to $49.99

 

$5.99

$10.98

$50.00 - $99.99

 

$6.99

$13.98

$100.00 - $149.99

 

$7.99

16.98

$150.00 - $199.99

 

$8.99

$19.98

$200.00 - $249.99

 

$9.99

$22.98

$250.00 - $299.99

 

$10.99

$25.98

$300.00 - $399.99

 

$13.99

$30.98

$400.00 and over

 

$17.99

36.98

 

Outside USA, Canada & Mexico

Total of Order

 

Standard

Express
3-6 Days

up to $49.99

 

$15.99

$25.98

$50.00 - $99.99

 

$22.99

$32.98

$100.00 - $149.99

 

$29.99

$39.98

$150.00 - $199.99

 

$36.99

$46.98

$200.00 - $249.99

 

$43.99

$53.98

$250.00 - $299.99

 

$50.99

$60.98

$300.00 - $399.99

 

$76.99

$86.98

$400.00 and over

 

$90.99

$100.98

 

 

newsletter

Follow us on

Copyright 2014 SIAM Bookstore. All Rights Reserved.
Sitemap | BigCommerce Premium Themes by PSDCenter

Society for Industrial and Applied Mathematics 3600 Market St., 6th Fl. Philadelphia, PA 19104-2688 USA +1-215-382-9800 FAX: +1-215-386-7999 www.siam.org email: siambooks@siam.org